FAQs

Questions our parents frequently ask

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  1. What ages does Glowing Hearts Daycare accept?
    2 to 5 years; toddler 2–3, group 30–60 months
     
  2. How much does it cost?
    $664/month toddler, $652/month group, full time, Apr 2026–Mar 2027
     
  3. Do the fees include the BC fee reduction? Can I use the Affordable Child Care Benefit?
    Answer
     
  4. What are your hours?
    Mon–Fri 7:30 am–5:30 pm; statutory holiday closures
     
  5. Is the centre licensed?
    licensing authority, facility number, last inspection link
     
  6. What are your staff qualifications and child-to-educator ratios?
    Answer
     
  7. Are meals and snacks provided?
    wholesome meals per Programs page; sample menu, allergy policy
     
  8. Do you offer part-time spots?
    Answer
     
  9. Is there a waitlist and how do I register?
    tour → registration form → deposit
     
  10. What does a typical day look like?
    share daily schedule
     
  11. Where are you and is there parking?
    705 Delestre Ave, Coquitlam V3K 2G1; nearby neighbourhoods, transit, parking
     
  12. How do you handle illness and medication?
    Answer
     
  13. Does Glowing Hearts Daycare undergo regular licensing inspections?
    Yes. Glowing Hearts Daycare is regulated by Fraser Health's Child Care Licensing programme in British Columbia. Inspections help ensure that childcare facilities meet applicable requirements relating to children's health, safety, staffing and care.
     
  14. How does Glowing Hearts Daycare respond to inspection findings?
    We take licensing feedback seriously and address identified areas of concern in accordance with the requirements and guidance provided by the licensing authority. Where corrective action is required, our focus is on addressing the issue and maintaining appropriate procedures to support children's safety and well-being.
     
  15. What measures are taken to maintain a safe environment for children?
    We are committed to maintaining a clean, safe and supportive environment through appropriate supervision, hygiene practices, secure storage of cleaning products, routine safety checks and emergency-preparedness procedures. We continue to review our practices to support compliance with applicable childcare requirements.